:root{--ink: #14201b;--pine: #1e5741;--pine-deep: #123324;--paper: #f6f7f4;--card: #ffffff;--line: #dfe4de;--muted: #6d7a72;--amber: #c98a2b;--red: #b3402f;--display: "Sora", sans-serif;--body: "IBM Plex Sans", sans-serif}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--body);background:var(--paper);color:var(--ink);font-size:15px}h1{font-family:var(--display);font-size:26px;font-weight:700}h2{font-family:var(--display);font-size:15px;font-weight:600;margin-bottom:14px;letter-spacing:.02em}.shell{display:flex;min-height:100vh}.sidebar{width:230px;background:var(--pine);color:#eef4ef;padding:24px 16px;display:flex;flex-direction:column;gap:28px}.brand{display:flex;align-items:center;gap:10px}.brand-mark{width:34px;height:34px;border-radius:10px;background:radial-gradient(circle at 30% 30%,#7fc9a4,#1e5741 70%);display:inline-block;flex-shrink:0}.brand-mark.large{width:46px;height:46px;margin-bottom:12px}.brand-name{font-family:var(--display);font-weight:700;font-size:16px}.brand-sub{font-size:12px;opacity:.75}.sidebar nav{display:flex;flex-direction:column;gap:4px;flex:1}.sidebar nav a{color:#d7e5db;text-decoration:none;padding:10px 12px;border-radius:8px;font-weight:500}.sidebar nav a:hover{background:#ffffff14}.sidebar nav a.active{background:#ffffff24;color:#fff}.logout{color:#d7e5db;border-color:#ffffff4d}.content{flex:1;padding:32px 40px;max-width:1200px}.page-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px;gap:16px;flex-wrap:wrap}.actions{display:flex;gap:10px}.btn{font-family:var(--body);font-size:14px;font-weight:500;padding:9px 16px;border-radius:8px;border:1px solid var(--line);background:var(--card);color:var(--ink);cursor:pointer}.btn:hover{border-color:var(--pine)}.btn:disabled{opacity:.5;cursor:default}.btn.primary{background:var(--pine);border-color:var(--pine);color:#fff}.btn.primary:hover{background:#17452f}.btn.danger{background:var(--red);border-color:var(--red);color:#fff}.btn.ghost{background:transparent}.btn.full{width:100%;margin-top:18px}.pill{font-size:13px;font-weight:600;padding:6px 14px;border-radius:999px}.pill-live{background:#e3f2e8;color:var(--pine)}.pill-off{background:#eee9dd;color:var(--amber)}.progress-block{margin-bottom:28px}.progress-label{display:flex;justify-content:space-between;font-size:13px;color:var(--muted);margin-bottom:8px}.progress-bar{height:10px;border-radius:999px;background:var(--line);overflow:hidden}.progress-fill{height:100%;border-radius:999px;background:linear-gradient(90deg,var(--pine),#4e9a75);transition:width .6s ease}.stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:14px}.stat-card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:18px}.stat-value{font-family:var(--display);font-size:30px;font-weight:700}.stat-label{font-size:13px;color:var(--muted);margin-top:4px}.stat-reactivated .stat-value{color:var(--pine)}.stat-closed_lost .stat-value,.stat-failed .stat-value{color:var(--red)}.stat-calling .stat-value,.stat-nurture .stat-value{color:var(--amber)}.filters{display:flex;gap:10px;margin-bottom:16px;flex-wrap:wrap}.filters input{flex:1;min-width:220px}input,select{font-family:var(--body);font-size:14px;padding:9px 12px;border:1px solid var(--line);border-radius:8px;background:var(--card);color:var(--ink);width:100%}input:focus,select:focus{outline:2px solid var(--pine);outline-offset:1px}select{width:auto}label{display:block;font-size:13px;font-weight:500;color:var(--muted);margin:14px 0 6px}.table{width:100%;border-collapse:collapse;background:var(--card);border:1px solid var(--line);border-radius:12px;overflow:hidden}.table th{text-align:left;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);padding:12px 14px;border-bottom:1px solid var(--line)}.table td{padding:12px 14px;border-bottom:1px solid var(--line)}.table tr:last-child td{border-bottom:none}.table a{color:var(--pine);font-weight:500}.badge{font-size:12px;font-weight:600;padding:4px 10px;border-radius:999px;white-space:nowrap}.badge-pending{background:#edf0ec;color:var(--muted)}.badge-calling{background:#fbf0dc;color:var(--amber)}.badge-no_answer{background:#f0ede4;color:#8a7a4f}.badge-reactivated{background:#e3f2e8;color:var(--pine)}.badge-nurture{background:#fbf0dc;color:var(--amber)}.badge-closed_lost{background:#f7e6e2;color:var(--red)}.badge-invalid,.badge-failed{background:#ece9e9;color:#7a6a68}.badge-needs_review{background:#fde3cf;color:#9a4d0f}.pager{display:flex;align-items:center;justify-content:space-between;margin-top:16px}.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:22px}.card.narrow{max-width:440px}.detail-grid{display:grid;grid-template-columns:1fr 1.4fr;gap:18px}@media (max-width: 900px){.detail-grid{grid-template-columns:1fr}}dl{display:grid;grid-template-columns:1fr 1.4fr;row-gap:10px}dt{color:var(--muted);font-size:13px}dd{font-weight:500}.call-item{border-top:1px solid var(--line);padding:14px 0}.call-item:first-of-type{border-top:none;padding-top:0}.program-row{display:flex;justify-content:space-between;border-top:1px solid var(--line);padding:10px 0}.program-row:first-of-type{border-top:none;padding-top:0}.call-meta{display:flex;gap:14px;font-size:13px;margin-bottom:8px}.audio{width:100%;margin:8px 0}.transcript{white-space:pre-wrap;font-size:13px;background:var(--paper);border-radius:8px;padding:12px;margin-top:8px;max-height:320px;overflow:auto}details summary{cursor:pointer;color:var(--pine);font-weight:500;font-size:14px}.warning-glyph{color:#9a4d0f;cursor:help}.transcript-line{border-top:1px solid var(--line);padding:10px 0;line-height:1.5}.transcript-line:first-of-type{border-top:none;padding-top:0}.transcript-line .role{font-weight:600;margin-right:4px}.transcript-line.role-assistant .role{color:var(--pine)}.transcript-line.role-user .role{color:var(--amber)}.transcript-line.live{opacity:.6;font-style:italic}.back{color:var(--muted);text-decoration:none;font-size:14px;display:inline-block;margin-bottom:12px}.back:hover{color:var(--pine)}.danger-link{color:var(--red);text-decoration:none}.danger-link:hover{text-decoration:underline}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(150deg,var(--pine) 0%,#0f3324 100%);padding:20px}.login-card{background:var(--card);border-radius:16px;padding:36px;width:100%;max-width:380px}.login-card h1{margin-bottom:4px}.login-card .muted{margin-bottom:10px}.muted{color:var(--muted)}.center{text-align:center}.error{background:#f7e6e2;color:var(--red);border-radius:8px;padding:10px 14px;font-size:14px;margin-top:14px}.notice{background:#e3f2e8;color:var(--pine);border-radius:8px;padding:10px 14px;font-size:14px;margin-bottom:16px}@media (max-width: 760px){.shell{flex-direction:column}.sidebar{width:100%;flex-direction:row;align-items:center;padding:14px 16px}.sidebar nav{flex-direction:row}.content{padding:20px}}